Wet carpet and water damage cleanup in Cleveland
A leak under the sink, a washer hose that let go, a floor drain that backed up in a storm. If your carpet is wet, the first 24 to 48 hours matter. Call us and we'll come pull the water out.
Where the water goes
Carpet itself dries pretty well. The trouble is the pad underneath, which holds water like a sponge, and the subfloor under that. If they aren't dried out within a couple of days, you get the musty smell, and after that, mold.
What we do
- Pull out as much water as we can from the carpet and pad with the truck-mounted unit.
- Check the pad, the subfloor and the bottom of the walls with a moisture meter.
- Lift the carpet and take out the wet pad if it can't be saved. Pad is cheap; it's usually not worth gambling on.
- Set air movers and a dehumidifier, and come back to check the readings until it's dry.
- Clean and deodorize the carpet once it's down and dry.
When you need more than us
We handle clean water and wet carpet. If it's sewage, if the water is in the drywall or the ceiling, or if a whole finished basement is under water, you need a full water damage restoration company and probably your insurance company too. We'll say so on the phone and point you in the right direction instead of taking a job we shouldn't.
What to do right now
- Stop the water if you can, and keep electrical stuff away from it.
- Get furniture off the wet carpet, or slide foil under the legs so the finish doesn't stain it.
- Take photos before anything gets moved, in case you file a claim.
- Run fans and the AC. Open windows if it's dry outside.
What it costs
Extraction and drying for a single room runs a few hundred dollars. It's more if the pad has to be replaced or the equipment runs for several days. If insurance is involved, you get an itemized invoice.
Common questions
Can wet carpet be saved?
Often, if the water was clean and we get there within a day or two. The pad usually gets replaced. The carpet itself can usually be dried and cleaned in place.
Do you come out on Sundays?
For water, yes. It's the one thing we do on Sundays, because waiting until Monday is how a wet floor turns into a mold problem.